FAQ - Frequently Asked Questions
How to cancel the membership ?
You can cancel via the cancellation link or in writing (letter, fax, email).
A cancellation becomes valid at the end of a calendar year.
The cancellation must be received by us by September 30 of the same year (three months' notice).
We will send you a confirmation of cancellation after processing. If you have not received a confirmation within 4 weeks of your cancellation, please ask at the office.
Last update on 09.06.2023 by Tino Apel.